February 04, 2009

#62 - Making an Apology Do's and Don'ts

Making an Apology - Do's & Don'ts

> You Do


Say, "I'm sorry," and mean it.

> You Don't

Say, "I'm sorry," if you don't really mean it or if you're just trying to get somebody off your back. People are smarter than you think; they know a phony apology when they hear one.

> Why

Being a good guy means that you admit it when you do things that hurt or inconvenience other people.

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