February 19, 2009

#77 - Accepting an Apology Do's and Don'ts

Accepting an Apology - Do's & Don'ts

> You Do

Say, "That's OK," when someone apologizes.

> You Don't

Say, "That's OK, just don't let it happen again," or "That's OK, but try not to be so stupid next time."

> Why

It's not fair to pretend to accept a person's apology and still try to make that person feel rotten. When you accept an apology, it's best to use as few words as possible - especially if, deep inside, you're still feeling angry or upset.


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